LogUp respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website.
1. Who we are
LogUp is a care operations software platform being built with regulated care teams.
For the purposes of data protection law, LogUp is the controller of personal information submitted through this website.
Contact: hello@logup.co
2. What information we collect
When you complete a form on our website, we may collect:
- your name
- your work email address
- your organisation
- your role
- the type of care service you work in
- the number of sites or services in your organisation
- any information you choose to share about your team’s admin, reporting, or oversight challenges
We may also collect basic technical information such as the page the form was submitted from and the date and time of submission.
3. How we use your information
We use the information you provide to:
- respond to your enquiry
- understand whether LogUp may be relevant to your organisation
- arrange a short conversation or prototype review if appropriate
- improve our understanding of reporting, oversight, and admin challenges in regulated care
- improve the LogUp website and early product direction
We do not sell your personal information.
4. Lawful basis for processing
We process your information where it is necessary for our legitimate interests in responding to enquiries, developing LogUp, and speaking with potential co-design or pilot partners.
Where required, we may also rely on your consent, for example if we ask to send you future updates.
5. How we store your information
Website form submissions may be stored in tools used by LogUp to manage enquiries, such as Google Sheets, Make, and email.
We take reasonable steps to protect access to this information and limit it to people who need it for the purposes described above.
6. How long we keep your information
We will keep enquiry information only for as long as needed to respond to you, manage early LogUp conversations, and maintain appropriate business records.
If there is no ongoing relationship or relevant follow-up, we will aim to delete or anonymise enquiry information within 24 months.
You can ask us to delete your information sooner by contacting hello@logup.co.
7. Who we share your information with
We may use trusted service providers to help operate the website, collect enquiries, manage email, or store information.
These providers may include website, automation, form, email, hosting, and productivity tools.
We do not sell your information.
8. Your rights
Depending on where you are based, you may have rights under data protection law, including the right to:
- access the personal information we hold about you
- ask us to correct inaccurate information
- ask us to delete your information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- lodge a complaint with a data protection authority
To exercise your rights, contact hello@logup.co.
If you are in Ireland, you can contact the Data Protection Commission at www.dataprotection.ie.
9. Cookies and analytics
At this stage, the LogUp website is intended to be simple and may not use non-essential cookies or tracking tools.
If we introduce analytics, advertising, or non-essential cookies in the future, we will update this Privacy Policy and provide any required choices or notices.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time as LogUp develops.
The latest version will always be available on this page.